Privacy Policy

Last updated: December 2025

Solutions Counseling Group (“SCG,” “we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, submit a form, or communicate with us.

SCG provides therapy, consulting, trainings, workshops, and wellness services. This website is not a substitute for mental health treatment, nor does viewing this website create a therapeutic relationship.

1. Information We Collect

 A. Information You Voluntarily Provide

We may collect information you choose to provide, including:

·         Name

·         Email address

·         Phone number

·         Form submissions or inquiries

·         Registration details for workshops or trainings

·         Information shared through contact forms or newsletter sign-ups

B. Automatically Collected Information

This may include:

·         IP address

·         Browser type

·         Device information

·         Cookies and analytics data (e.g., page views, time on site)

This data helps us understand website performance and improve user experience.

C. Client Information (Therapy)

If you become a therapy client, all clinical records are stored in Therapy Notes or Headway, secure HIPAA-compliant electronic health record systems.

Clinical information is not stored on this website.

2. How We Use Your Information

We use information to:

·         Respond to inquiries

·         Schedule or confirm appointments

·         Register you for workshops or events

·         Send newsletters or updates (only if you opt-in)

·         Improve website performance and user experience

·         Maintain necessary business records

·         Ensure safety, legal compliance, and service delivery

We do not sell or rent your information to third parties.

3. Cookies & Analytics

We may use cookies and analytics tools to track site usage and performance.

You can disable cookies in your browser settings at any time.

4. Sharing Your Information

We may share limited information with:

·         Service providers that support website hosting, analytics, scheduling, or payment processing

·         Legal authorities if required by law

·         Workshop platforms (e.g., Zoom) if needed for event access

We never share clinical or confidential information unless legally permitted or required.

5. Email Communication

If you contact us through the website:

·         Email is not fully secure

·         Please avoid sharing sensitive information

·         We will not discuss clinical details through standard email

For therapy clients, secure messaging is available within Therapy Notes or Headway.

6. Data Security

We take reasonable measures to protect your information.

However, no website, server, or digital platform can guarantee 100% security.

7. Links to Other Websites

Our website may contain links to external sites.

We are not responsible for the content or privacy practices of those websites.

8. Children’s Privacy

This website is not directed toward children under age 13.

Therapy services for minors are governed by SCG’s clinical informed consent and parent/guardian policies.

9. Your Choices

You may:

·         Opt-out of newsletters at any time

·         Request updates to your contact information

·         Contact us with questions about your data

To request changes, email: info@solutionscounselinggroup.com

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in services, laws, or website operations.

Updates will be posted on this page with the “last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is used, contact:

Solutions Counseling Group

info@solutionscounselinggroup.com